FAQs
Below are some of our most frequently asked question.
If you are unable to find the information you are looking for, please do not hesitate to contact our team via info@attlustre.com or WhatsApp.
The main difference between lab-grown diamonds and moissanite is their composition, where lab-grown diamonds are made of pure carbon (the same as natural diamonds), while moissanite is silicon carbide.
This results in differences in sparkle; lab-grown diamonds have a classic sparkle, while moissanite emits a rainbow sparkle effect, hardness; lab-grown diamonds are harder with a Mohs 10, moissanite 9.25, and price; moissanite is more affordable and more suitable for daily use.
Lab-Grown Diamond
Composition: 100% pure carbon, physically, chemically, and optically identical to natural diamonds.
Hardness: 10 on the Mohs scale, making it the hardest substance on Earth.
Luster: Reflects white light with a classic, elegant, and sharp sparkle.
Price: More expensive than moissanite, but less expensive than natural diamonds, and tends to have a more stable resale value.
Affordability: A good choice if you want the look of a natural diamond without the high price and environmental impact of mining.
Moissanite
Composition: Silicon carbide, a very rare mineral found in nature, but now mostly produced in laboratories.
Hardness: 9.25 on the Mohs scale, still very durable but slightly softer than diamond.
Sparkle: It has a unique and very brilliant sparkle with a captivating rainbow effect when exposed to bright light.
Price: Very affordable and more cost-effective than the other two types of diamonds.
Affordability: A great choice if your priorities are budget and a unique and distinctive sparkle.
Yes! Please do not hesitate to contact us for further details.
We are so happy to help you.
At Attendre, all categories, such as rings, necklaces, bracelets, and earrings, are available for customization.
It’s best if you already have an idea of what you’d like us to create.
Book your spot now, ladies
Yes! To sell a diamond, you first need to know its value by understanding the 4Cs (Cut, Color, Clarity, Carat) and request certification from a reputable laboratory like GIA.
Next, you can sell it to a jewelry store, auction house, or through an online platform.
Choose a selling location that suits your needs, whether you’re looking for quick cash or waiting for the best price.
(We migt only accept GIA diamond certified with our terms and references considering the condition of the diamond,, IGI/GRI or Moissanite are not accepted to resell)
YESS!
ALL OF OUR READY AND CUSTOMISED GOLD PRODUCTS (FROM 9-18 KARAT GOLD) ARE BUYBACK GUARANTEE
(HOWEVER PLEASE MAKE SURE YOUR AUTHENTICATION OR WARRANTY CARD ARE STILL INTACT)
PLEASE READ BELLOW FOR MORE
BUYBACK POLICY:
- We only accept gold that will be melted down, not for resale as second-hand items.
- Gold that can be resold must come from @attendrejewelry. We do not accept gold from other stores.
- The selling price will be determined based on the gold market price on the day of sale, minus melting and shrinkage costs. The selling price is not based on the receipt.
- Customers will receive a price offer from us after the gold has been inspected. If the customer agrees with the offered price, we will transfer the payment to the customer’s designated account on the same day.
- Customers are responsible for all shipping costs, including the cost of sending gold to our store and the return shipping cost if the gold is not repurchased.
- The original receipt must be included.
- Stones cannot be resold.
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KEBIJAKAN PENJUALAN KEMBALI (BAHASA):
• Kami hanya menerima emas yang akan dilebur, bukan untuk dijual kembali sebagai barang bekas.
• Emas yang dapat dijual kembali harus berasal dari @attendrejewelry. Kami tidak menerima emas dari toko lain.
• Harga jual akan ditentukan berdasarkan harga pasar emas saat hari penjualan, dikurangi biaya peleburan dan susut. Harga jual tidak berpatok pada kuitansi.
• Pelanggan akan menerima penawaran harga dari kami setelah emas diperiksa. Jika pelanggan setuju dengan harga yang ditawarkan, kami akan mentransferkan pembayaran ke rekening yang ditentukan oleh pelanggan dihari yang sama.
• Pelanggan bertanggung jawab atas semua biaya pengiriman, termasuk biaya pengiriman emas ke toko kami & biaya pengiriman kembali jika emas tidak jadi untuk dibeli kembali.
• Wajib sertakan kuitansi asli.
• Batu tidak dapat dijual kembali.
YES!
WE UNDERSTAND THAT OUR CUSTOMER MIGHT HAVE TIGHT SCHEDULE.
HOWEVER WE WILL CONSIDERED IT IF ITS POSSIBLE.
WE CAN WORK THINGS OUT FOR YOU TO GET THE PRODUCT FASTER,
WHETHER CONSIDERING ON PROCESS MAKING /PROCESS SHIPMENT OR DELIVERY FASTER !!!
NOTE:
- READY PRODUcTS NEEDS 3-5 DAYS PROCESS SHIPMENT
- CUSTOMISED PRODUCT NEEDS 2-3 WEEKS MAKING PROCESS and 3-5 DAYS PROCESS SHIPMENT
PLEASE DO NOT HESITATE TO CONTACT US FOR FURTHER DETAILS .
WE ARE O HAPPY TO HELP YOU.